Codes & Standards

• The Code of Conduct for Insurers
• The Code of Practice for the Administration of Insurance Agents
• Model Agency Agreement
• Model Agency Agreement for Selling of General Insurance
• Model Agency Agreement for Selling of Long-term Insurance
• Standard Illustrations for Life Insurance Policies
• Standard Illustrations of Non Unit-linked Products
• Standard Illustration for Universal Life (Non-Linked) Policies
• Code of Practice for Life Insurance Replacement
• Code of Practice on Person-to-Person Marketing Calls
• "Customer Protection Declaration" Form
• Explanatory Notes to Customer Protection Declaration Form
• Guidance Note on Gifts
• Guidance Note on Gifts, Promotions and Incentives for Class A and Class C Products (effective from 1 April 2012)
• Relevant Questions regarding completing the Customer Protection Declaration (CPD) Form
• Cooling-off Period
• Initiative on Needs Analysis
• Updated Requirements Relating to the Sale of ILAS Products
  1. Updated Requirements
  2. Financial Needs Analysis Form
  3. Applicant's Declarations (for business introduced by insurance agents)
  4. Applicant's Declarations (for business introduced by insurance brokers including Independent Financial Advisors acting in the capacity as an insurance broker)
  5. Post-Sales Call
  6. Frequently Asked Questions
  7. Questions you need to ask before taking out an ILAS product

Insurance Agents Registration Board

• Complaint Form and Authorization Form for complaints against insurance agents
• Guidelines on Disciplinary Actions

Application Forms

Checklist of Registration Documents		e-form for completion and submit by post	pdf form
First Registration	Individual Agent
	Insurance Agency & its Responsible Officer
	Technical Representative of Insurance Agent
Additional Registration	Individual Agent
	Insurance Agency
	Insurance Agency & its Responsible Officer
	Technical Representative of Insurance Agent
Renewal Registration	Individual Agent
	Insurance Agency & its Responsible Officer
	Technical Representative of Insurance Agent

Continuing Professional Development Programme

• Declaration Form
• Annual Return

Appeals Tribunal

• Form 1

Standard Insurance Policies

• Building Owners' Corporation Third Party Liability Insurance Policy
• Commercial Vehicle Insurance Policy
• Compulsory Third Party Liability Insurance Clauses (Local Vessels)
• Employees' Compensation Insurance Policy
• Premium Adjustment & Declaration of Earnings Form
• Motor Cycle Insurance Policy
• Motor Trade Insurance Policy
• Private Motor Car Insurance Policy

Other Publications

• Dividend Information on Participating Policies
• How Insurance Practitioners Can Protect Their Customers' Personal Data
• Medical Claims Statistics 2009
• Smart Tips on Investment Linked Assurance Schemes
• 'What to do after a car accident occurs?' Leaflet

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