Codes & Standards

• The Code of Conduct for Insurers
• The Code of Practice for the Administration of Insurance Agents
• Model Agency Agreement
• Model Agency Agreement for Selling of General Insurance
• Model Agency Agreement for Selling of Long-term Insurance
• Standard Illustrations for Life Insurance Policies
• Standard Illustrations of Non Unit-linked Products
• Standard Illustration for Universal Life (Non-Linked) Policies
• Code of Practice for Life Insurance Replacement
• "Customer Protection Declaration" Form
• Explanatory Notes to Customer Protection Declaration Form
• Relevant Questions regarding completing the Customer Protection Declaration (CPD) Form
• Cooling-off Period
• Initiative on Needs Analysis
• New Requirements Relating to the Sale of ILAS Products
  1. New Requirements
  2. Financial Needs Analysis Form
  3. Applicant's Declarations (for business introduced by insurance agents)
  4. Applicant's Declarations (for business introduced by insurance brokers including Independent Financial Advisors acting in the capacity as an insurance broker)
  5. Post-Sales Call
  6. Frequently Asked Questions

Insurance Agents Registration Board

• Complaint Form and Authorization Form for complaints against insurance agents
• Guidelines on Disciplinary Actions

Application Forms

• Form A - Individual Agent
• Form B - Insurance Agency
• Appendix B1 - Declaration by Insurance Agency / Agent appointed by the Applicant
• Appendix B2 - Details of place(s) of business of the Applicant other than the address filled in Part II of the Application Form B
• Appendix B3 - Declarations on personal data by the Directors of the Applicant named in Part VI of the Application Form B
• Form C - Responsible Officer of Insurance Agency
• Form D - Technical Representative of Insurance Agent

Renewal Forms

• Form A-R - Individual Agent
• Form B-R - Insurance Agency
• Form C-R - Responsible Officer of Insurance Agency
• Form D-R - Technical Representative of Insurance Agent

Confirmation of Registration

• Form A-C - Individual Agent
• Form B-C - Insurance Agency
• Form C-C - Responsible Officer of Insurance Agency
• Form D-C - Technical Representative of Insurance Agent

Continuing Professional Development Programme

• Declaration Form
• Annual Return

Appeals Tribunal

• Form 1

Standard Insurance Policies

• Building Owners' Corporation Third Party Liability Insurance Policy
• Commercial Vehicle Insurance Policy
• Compulsory Third Party Liability Insurance Clauses (Local Vessels)
• Employees' Compensation Insurance Policy
• Premium Adjustment & Declaration of Earnings Form
• Motor Cycle Insurance Policy
• Motor Trade Insurance Policy
• Private Motor Car Insurance Policy

Other Publications

• Medical Claims Statistics 2008
• Dividend Information on Participating Policies

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